Privacy Policy
Last updated: January 8, 2026
Introduction
Welcome to dubbr ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services at dubbr.io.
Information We Collect
We collect information that you provide directly to us:
- Email address — When you download a video or create an account
- Video content — Videos you upload for processing (temporarily stored during processing)
- Usage data — How you interact with our services
How We Use Your Information
We use the information we collect to:
- Provide and improve our video processing services
- Send you notifications about your videos (e.g., "Your video is ready")
- Send product updates and marketing communications (you can opt out anytime)
- Analyze usage patterns to improve our product
- Respond to your questions and support requests
Data Storage and Security
Your data is stored securely using industry-standard practices:
- Videos are processed on secure cloud infrastructure
- Source videos are deleted after processing unless you create an account
- Processed videos are stored for a limited time on our CDN
- All data transmission is encrypted using HTTPS/TLS
Third-Party Services
We work with trusted third-party service providers to deliver our services, including:
- Cloud infrastructure providers — For video processing and storage
- Email service providers — For transactional and marketing emails
- Content delivery networks — For fast video delivery worldwide
- Payment processors — For secure payment handling (paid plans only)
These providers are bound by contractual obligations to keep your information confidential and secure.
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Track page visits and user journeys
- Improve our services based on usage patterns
You can control cookies through your browser settings.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
To exercise these rights, contact us at hello@dubbr.io.
Data Retention
We retain your personal data only as long as necessary to provide our services and fulfill the purposes described in this policy. Videos processed through our free tools are automatically deleted after 30 days unless saved to a library (requires account).
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: hello@dubbr.io